Our philosophy is simple. We strive to deliver superior value in the fields in which we practice, and we rely completely on our clients to decide if we have succeeded.
Here are a few examples of what that means in practice:
- We do not undertake work until we and the client are both satisfied that our involvement will add value for the client, and we invest the time needed (at our expense, not the client's) for both of us to make that decision on an informed basis.
- Once we enter into a client relationship, we guarantee our work unconditionally. We do not expect any client to pay for representation with which they are less than completely satisfied.
- We do not charge clients for routine daily office expenses, such as postage, long distance telephone charges, faxes, or in-house photocopying. We think such charges should be part of our overhead, not yours.
If you'd like more detail, just contact us and we'll be happy to talk with you or send you a sample engagement letter.
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©2001 Enns & Archer LLP
Main Offices: (336) 723 5180 Fax: (336) 723 5181
939 Burke Street Winston-Salem, NC 27101
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